Terms of Service

Effective March 25, 2026

1. Acceptance

By accessing or using Vokryn ("Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service. Vokryn is operated by Vukori Capital & Infrastructure ("Company", "we", "us").

2. Acceptable Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service to:

  • Send spam, unsolicited commercial messages, or bulk messages without recipient consent
  • Send messages that are deceptive, fraudulent, harassing, threatening, or illegal
  • Violate the Telephone Consumer Protection Act (TCPA), Ghana's Electronic Communications Act, Nigeria's Communications Act, or equivalent regulations in your jurisdiction
  • Transmit malware, phishing content, or links to harmful sites
  • Facilitate money laundering, fraud, or any financial crime
  • Resell or sub-license the Service without prior written agreement
  • Attempt to circumvent rate limits, usage quotas, or security controls

Violations may result in immediate account suspension and reporting to relevant authorities.

3. Accounts and API Keys

You are responsible for maintaining the confidentiality of your account credentials and API keys. You are liable for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

4. Sender Compliance and Opt-In Requirements

You are solely responsible for ensuring that all recipients of messages sent through the Service have provided appropriate consent under applicable law. You must:

  • Maintain records of opt-in consent for all recipients
  • Honor opt-out requests immediately and within carrier-required timeframes
  • Include required identification and opt-out instructions in commercial messages
  • Comply with carrier-specific content guidelines and country-level regulations

We reserve the right to audit your use of the Service for compliance. Non-compliant traffic may be blocked without notice.

5. Carrier Terms and Number Registration

The Service routes traffic through third-party telecommunications carriers. Use of the Service is subject to their terms and policies. Certain routes and countries require sender ID registration or number pre-approval. You are responsible for completing required registrations for your use case. Unregistered traffic on routes requiring registration may be filtered or blocked by carriers.

6. Billing

Paid plans are billed monthly via Stripe. Usage-based charges are invoiced in arrears. All charges are non-refundable except as required by law. Downgrading or canceling your subscription takes effect at the end of the current billing cycle. We reserve the right to suspend accounts with outstanding balances.

7. Service Availability

We strive for high availability but do not guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind, express or implied. Carrier outages, regulatory actions, or force majeure events may affect delivery. We are not liable for message delivery failures caused by carrier or recipient network conditions.

8. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Service. Our total liability for any claim is limited to the amounts you paid us in the 3 months preceding the claim.

9. Termination

We may suspend or terminate accounts that violate these Terms, at our sole discretion, with or without notice. Accounts sending spam or non-compliant content will be terminated immediately. You may close your account at any time from the dashboard.

10. Governing Law

These Terms are governed by the laws of Ghana. Any disputes arising in connection with the Service shall be subject to the jurisdiction of the courts of Ghana, without prejudice to mandatory consumer protection rights in your local jurisdiction.

11. Changes

We reserve the right to modify these Terms at any time. Material changes will be communicated via email at least 14 days before they take effect. Continued use of the Service after changes constitutes acceptance.

12. Contact

Legal: [email protected]
General: [email protected]

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